General Terms and Conditions of Use
Introduction
Fudi.uk (The Website, Our Website, This Website) is owned and operated by Arion Plus Limited UK (we, us, our). We are a company registered in England and Wales (our company number is 11693539). Our correspondence address is The Quadrant Business Centre, Nuart Road, Beeston Nottingham NG9 2NH. We reserve the right to update these terms of use with updates taking effect 30 days after the day it was first posted on the Website. If any provision of this Terms of use is determined to be illegal, unenforceable, or invalid in whole or in part for any reason, such provision shall not affect the legality, validity and enforceability of the remaining parts of the Website Terms of Use.
Using fudi.uk
These Terms of Use are effective as of 24 June, 2019. By accessing any part of the Website, you agree that you accept the Terms of Use of the Website and also accept the Website “as-is”. We do not assume liability or responsibility for any inaccurate, offensive or inaccurate material on the Website.If you do not accept these Termsof Use in full, please do not use the Website
Abusing fudi.uk
We ask that you report inappropriate and offensive contents to support@fudi.ukWe reserve the right tolimit or terminate our service where we notice a user is using the Website in a manner not in line with the terms of use and we may remove hosted content and take technical and legal steps to keep such user from accessing our Website.
Your Personal Data
By using fudi.uk, you agree to us processing your data in accordance with data protection laws and internationally acceptable best practices. You can find more on how we use your data in our privacy policy.
Indemnity
You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Terms of Use or your violation of the rights of a third party or any law.
Availability
We do not make any commitment that the website 24hours a day and 7 days a week. We shall not be liable for unavailability of the website.
Order
We do our best to educate the vendors on the representation of product displayed by their stores. However, under no circumstance do we give any representation or warrantee regarding the quality, quantity and specification of the products displayed by vendors. By using our service you agree and accept that the legal contract for the purchase and supply of Products is between you and the vendor(s) that you place your Order with. We have no control or authority over their business activities. Your order delivery timeline are provided by the vendor and are approximate in nature. Your order will not be completed if your payment is declined.
Any order from a single vendor above £20 will be delivered free unless otherwise specified.
Order Cancellation
When your order has been confirmed and payment has been approved, the order will only be cancelled subject to the following conditions
- If a vendor is unable to supply what has been ordered, the order will automatically be cancelled and you will receive a full refund.
- If the vendor confirm to us that the product ordered have not been dispatched you will be entitled to a full refund. However the reverted payment will reflect in your account within five (5) working days (the period may be longer depending on your bank or card issuer).
- If your order has been dispatched, it is not a perishable good and the vendor is willing to take back the product, you will be entitled to full refund less the cost of dispatch and logistics.
- If it is a perishable product, you shall not be entitled to any refund.
- Where you are entitled to refund, you will be paid in the form you made your payment
Pricing
The price of products displayed on our website are sole decision of individual vendors and are subject to change without prior notice. Prices will include VAT unless otherwise specified. We are not liable for price change or price representation or misrepresentation by any vendor.
Payment Options.
We take payment through Paypal and Stripe. We accept online payment, card payment and fund transfer. As we are a full online business, we do not accept cash payment hence under no circumstance should you pay for good and service on this website in cash. However, you may wish to bless dispatch staff with cash subject to best practices.
Alcohol and Tobacco Products
When you use this website to order for alcohol or tobacco products, you confirm that you are above the age stipulated by law to order for alcohol or tobacco products. You must be 18 years or above 18years of age to be able to order for this products on this website. You agree to provide our dispatch staff a proof of your age if they suspect you are younger than 18. Our delivery person may refuse to deliver alcohol to you if you are unable to prove you are 18 or you appeared intoxicated beyond the required limit or under the influence of substances prohibited by law. In such circumstance, you will be refunded less the cost of logistics.
Return Policy.
All good delivered meeting cannot be returned and neither can payment for such be refunded as long as it meets the advertised specification and condition.
Reviews and Complaints.
All users of the website will have opportunity to send reviews regarding the quality of product delivered to them.
Complaints regarding the service provided by vendors should be forwarded to info@fudi.uk . Where a vendor is found to have erred after investigating a complaint, plaintiff will be advised on the best way to seek redress. Our findings notwithstanding, we are not liable for the action of any vendor.
Liability
This terms and conditions does not exclude any liability that we are not allowed to exclude by law. Nothing in our terms and conditionsis intended to limit your rights as a consumer under applicable local law. We do not assume responsibility or liability for product representation, product conditions, vendors’ failures, product quality issues. We are not liable for any loss, whether of money (including profit), goodwill or consequential damages (including negligence and breach of statutory duty)as a result of your use of our Website.
Limit of Our Liability
You agree to use our service and our content “as is” to the extent permitted by the applicable law. We do not make any form of promise or warranty (either express or implied) that our service will be without defect or error at all times. We will not be liable to you for any form of losses or damages arising from your use of or inability to used our service whether in contract, tort (including negligence) or otherwise. In the event that we are found liable, our liability to you or any other third party will in no circumstance exceed the cost of the product you ordered or £30 (Thirty GBP), whichever is lower.
Force Majeure
Force majeure include Act of God, war, natural disasters, civil unrest, terrorist acts, government acts, decrees, legislation, regulations or government restrictions and other unforeseen circumstances. We and the vendors shall not be liable for any delay or non-performance of our obligations arising from any cause beyond our reasonable control.
Availability of Our Website and Service
We hope to be able to make our website services available every day. However, there may be times when services may not be available on this website due to a number of reasons which may include but not limited to updating new features, system maintenance, weather problems, act of God and suspension of service without notice.We thereforereserve the right to suspend or withdraw services on this website and we do not assume liability for users’ inability to access this website at any time.
Third Party Links
We advise that you read the terms and conditions as well as privacy policy of all other website that are connected to our services either directly or remotely as we take no responsibility for your use of such websites.
Severability
If any provision of these terms is determined to be illegal, unenforceable or invalid in whole or in part for any reason, such provision shall not affect the legality, enforceability or validity of the remainder of the provisions.
Updating and Varying the Terms and Conditions
We reserve the right to update and or vary our terms and conditions. You agree to always go through these terms and conditions before using the services on this website.
Breach
You agree not to breach any local, national or international law when using this Website. You shall not use materials with virus or any other prohibited materials on the website. You shall not use the website to commit action that may amount to fraud either knowingly or unknowingly.
Viruses
You are expected to use your own protection against viruses and other online attacks as we do not warranty that this website will be secured or free of viruses at all times.
You agree that you will not introduce malicious material which could be harmful of affect the performance of this website adversely. These technologically harmful materials include but not limited to viruses, worms, trojans and logic bombs. You agree not gain or attempt to gain unauthorised access to any part of our website, our database or any of the server on which our website runs or hack any server, database or computers connected to our website.
Vouchers and Promotional Codes
You shall be able to redeem any voucher or promotional codes within the stipulated period and in accordance with its terms and conditions if the total value of your order is more than twice the value of the voucher. A voucher or promotional code can only be redeemed in a single transaction. You will not be able to redeem more than one voucher or promotional code per transaction. You cannot use voucher with promotional code in the same transaction.
Waiver:
Our failure to enforce any part of these terms and conditions will not be interpreted that we have relinquished our rights or right to seek redress.
Law and Jurisdiction
These terms and conditions of use is governed by the laws of England and Wales. If there is any dispute between us, it will be dealt with by the courts of England and Wales. Any dispute or claim arising in connection with these terms and conditions shall be governed by and interpreted in accordance with the law of England and Wales.
Transfer of Rights
We can transfer any of our rights or obligations under these terms and conditions without your permission. However, you must not transfer your rights or obligations under these terms and conditions to anyone without our express permission.